Terms

CROW CAR RENTALS – TERMS & CONDITIONS

By renting or operating any vehicle from Crow Car Rentals (“Company,” “we,” “us”), you (“Renter,” “you”) agree to the following Terms & Conditions.

Definitions

“Vehicle” means the motor vehicle identified in your Rental Agreement.
“Authorized Driver” means only individuals listed and approved in writing by Crow Car Rentals.

Eligibility

Minimum age to rent: 25 years old

Valid driver’s license required

Proof of insurance required prior to vehicle release

All drivers must be approved in writing

Booking & Payment

A valid credit or debit card must be on file

A security deposit or authorization hold may be required

Payment is due prior to vehicle release

Crow Car Rentals may cancel any reservation due to payment failure or incomplete documentation

Rental, Indemnity & Warranties

This is a contract for the rental of the Vehicle. We may repossess the Vehicle at your expense without notice if it is abandoned or used in violation of law or this Agreement.

You agree to defend, indemnify and hold Crow Car Rentals harmless from all claims, losses, liabilities, costs and attorney fees arising from your rental or use of the Vehicle.

THE VEHICLE IS PROVIDED “AS IS.” WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Condition & Return of Vehicle

You must return the Vehicle at the date and time stated in your Rental Agreement in the same condition received, ordinary wear excepted.

If returned after business hours, you remain responsible until we inspect the Vehicle.

No repairs, parts replacement, or service may be performed without our written approval. You are responsible for maintaining proper fluid levels.

Mileage

Daily mileage limits apply as stated in your rental agreement.
Excess mileage will be charged per mile.

Responsibility for Damage or Loss

You are responsible for all theft, loss or damage to the Vehicle including:

  • Repair or replacement cost

  • Loss of use

  • Diminished value

  • Administrative processing fees

All accidents, theft or vandalism must be reported immediately to both Crow Car Rentals and law enforcement.

Breach of Agreement – Prohibited Use

Any damage or loss occurring under the following conditions constitutes a breach of this Agreement:

  • Use by unauthorized drivers

  • Driving under influence of alcohol or drugs

  • Providing false information

  • Any illegal activity

  • Racing, towing, speed tests

  • Transporting hazardous or illegal materials

  • Driving outside approved geographic areas

  • Overloading vehicle

  • Driving on unpaved or off-road terrain

  • Improper child restraints

  • Odometer tampering

  • Failure to maintain fluids

  • Improperly secured cargo

  • Manual transmission misuse

  • Willful or reckless behavior

  • Failure to report accidents

  • Damage caused by animals

  • Commercial delivery, ride-share, or subleasing

  • Smoking or vaping inside vehicle

  • Transporting pets without written approval

  • Operating on closed or unsafe roads

You waive all legal recourse related to enforcement or criminal action arising from these breaches.

GPS & Recovery

Vehicles may be GPS tracked.
Failure to return a vehicle within 2 hours of scheduled return time may be considered unauthorized use.

All recovery, towing, locksmith, and storage fees are the responsibility of the Renter.

Winter & Mountain Conditions

Renter agrees to follow all Colorado traction and safety laws.
All winter-related damage is Renter responsibility.

Insurance

Crow Car Rentals does not provide insurance coverage. Renter is solely responsible for maintaining valid personal auto insurance during the rental period. You must provide valid auto liability, collision, and comprehensive insurance covering yourself, Crow Car Rentals, and the Vehicle.

If required by law, Crow Car Rentals provides minimum liability coverage secondary to all other insurance.

Coverage is void if you violate this Agreement or fail to cooperate in any investigation.

COLORADO-SPECIFIC DAMAGE PROTECTION.

1. Nature of Agreement (Colorado Compliance)

The optional Damage Protection Plan (“Protection Plan”) offered by Crow Car Rentals is not insurance and is not regulated by the Colorado Division of Insurance. The Protection Plan is a contractual agreement that limits the Renter’s financial responsibility for certain damages to the Vehicle, subject to the terms and conditions of this Agreement.

2. Renter Responsibility Under Colorado Law

In accordance with Colorado law, the Renter is responsible for all loss of or damage to the Vehicle during the rental period, regardless of fault, including but not limited to:

  • Physical damage to the Vehicle

  • Theft or vandalism

  • Loss of use

  • Diminished value

  • Administrative and recovery costs

3. Primary Insurance Requirement

Renter agrees to maintain valid personal auto insurance that includes liability, collision, and comprehensive coverage applicable to rental vehicles.

Renter’s insurance shall be primary, and any insurance maintained by Crow Car Rentals shall be secondary and excess to the Renter’s policy.

4. Limitation of Responsibility (Protection Plan)

If the Renter elects to purchase the Protection Plan, Crow Car Rentals agrees to limit the Renter’s financial responsibility for covered damage to the Vehicle to the agreed amount selected at the time of booking, provided that:

  • The Renter complies with all terms of this Agreement

  • The damage is not excluded under Section 5

Crow Car Rentals reserves the right to determine the method of damage recovery, including pursuing insurance claims or direct recovery.

5. Exclusions

The Protection Plan shall be void and of no effect if damage or loss occurs as a result of:

  • Operation of the Vehicle under the influence of drugs or alcohol

  • Reckless, negligent, or intentional misuse

  • Use by an unauthorized driver

  • Violation of this Agreement

  • Use of the Vehicle for unlawful purposes

  • Off-road or prohibited use (if restricted in Agreement)

  • Failure to report damage, theft, or accident promptly

In such cases, the Renter shall remain fully liable for all damages and associated costs.

6. Non-Covered Charges

The Protection Plan does not apply to:

  • Fuel replacement

  • Cleaning or smoking fees

  • Traffic violations, tolls, or fines

  • Late return charges

  • Administrative fees unrelated to physical damage

7. Right of Recovery

Nothing in this Agreement limits Crow Car Rentals’ right to:

  • Recover damages directly from the Renter

  • File a claim under the Renter’s insurance policy

  • File a claim under its own insurance policy

The Protection Plan applies only to the Renter’s out-of-pocket responsibility, not to the total cost of damage.

8. Colorado Disclosure

Renter acknowledges that:

  • The Protection Plan is optional

  • The Protection Plan is not insurance

  • Renter may rely on their personal insurance coverage

  • The Protection Plan provides a contractual limitation of financial responsibility only

Charges

You agree to pay all charges including:

  • Rental fees

  • Additional driver fees

  • Fuel replacement

  • Taxes

  • All fines, tolls, parking tickets and violations

  • $50 administrative fee per incident

  • Recovery fee of $50 + $5 per mile if vehicle is not returned

  • Collection and attorney fees

  • 2% monthly late fee

  • $50 returned payment fee

  • Cleaning fee up to $350

Deposit

Your deposit may be applied to any outstanding charges.

Cancellation Policy

Cancellations within 48 hours of pickup may forfeit the deposit.

Personal Property

Crow Car Rentals is not responsible for loss or damage to any personal property left in or on the Vehicle.

Modifications

This Agreement may only be modified in writing signed by Crow Car Rentals. Verbal agreements are void.

Indemnification

Renter agrees to hold Crow Car Rentals harmless from all claims arising from vehicle use.

Miscellaneous

No waiver of breach constitutes a waiver of any other breach.
Crow Car Rentals is not liable for special, incidental or punitive damages.
If any provision is unenforceable, all others remain valid.

Governing Law

These Terms are governed by the laws of the State of Colorado.